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Incident Report: JustPaid App - Vercel Down

Aug 7, 2024 at 7:35pm UTC
Affected services
app.justpaid.io
chat.justpaid.io

Resolved
Aug 7, 2024 at 7:35pm UTC

Impact

Users unable to access the JustPaid app
Potential loss of transactions and revenue
Negative impact on user experience and trust

Current Actions

Monitoring Vercel status page for updates
Attempting to establish direct communication with Vercel support
Preparing alternative deployment options if needed
Updating our status page to inform users about the ongoing issue